Ekahau HeatMapper fungerar inte

Installerade Ekahau HeatMapper men det startar inte. När man ska starta det så kommer installationsrutan upp igen. Alla andra program fungerar som dom ska. Kan det krocka med något annat program eller vad? Bifogar en fellogg. Har installerat Windows 10 version 2004 utan någon skillnad installerade programmet på en annan dator och då fungerade det! Kör Norton 360 på båda datorerna.

TF

Det borde inte krocka med något med tanke på vilken typ av program det är, och framför allt borde inte installationsrutan komma upp igen. Det borde inte heller ha något att göra med att du inte har senaste Windows-versionen.

 

Hur installerade du programmet, sparade du den hämtade lokalt eller valde du Kör direkt vid hämtningen? Hur startar du programmet, via Start-menyn eller på något annat sätt?

Jag uppdaterade till Windows 10 version 2004 via Windows Update igår.

Jag sparade ner programmet på skrivbordet och installerade det därifrån.

Jag har startat det från startmenyn och försökt från programmappen utan framgång.

Har även testat att stänga av Norton 360 både under installationen och när jag försökt starta utan framgång.

Såg nu att inte loggfilen godkändes så jag ändrade filtillägget till txt istället

Vad händer om du raderar den oinstallerade programfilen som du som du hämtade och sedan försöker starta programmet?

Testa att högerklicka på programikonen i Start-menyn, gå in under Mer och välj Öppna filsökväg. Var hamnar du då?

Har testat det mesta och jämfört båda datorerna och kan inte hitta någon skillnad, har testat att stänga Norton utan resultat (Fast det har varit igång på den andra datorn.)

Sökvägen är Program Ekahau EkahauHeatmapper bin (Ser lika ut på båda datorerna)

Bif. fel logg

#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000006d19d8e1, pid=3216, tid=9856
#
# JRE version: 6.0_20-b02
# Java VM: Java HotSpot(TM) 64-Bit Server VM (16.3-b01 mixed mode windows-amd64 )
# Problematic frame:
# C [awt.dll+0xfd8e1]
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

————— T H R E A D —————

Current thread (0x000000002dd17800): JavaThread ”Swing-Shell” daemon [_thread_in_native, id=9856, stack(0x0000000032bf0000,0x0000000032cf0000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x0000000000000000

Registers:
EAX=0x0000000000000000, EBX=0x000000002dd179b8, ECX=0xffffffffffffffff, EDX=0x0000000000000000
ESP=0x0000000032cef2a0, EBP=0x0000000032cef478, ESI=0x00000000055ffd60, EDI=0x0000000000000000
EIP=0x000000006d19d8e1, EFLAGS=0x0000000000010246

Top of Stack: (sp=0x0000000032cef2a0)
0x0000000032cef2a0: 0000000032cef2e0 000000000706be90
0x0000000032cef2b0: 0000000000000000 000000000706bab8
0x0000000032cef2c0: 0000000000000000 0000000000000000
0x0000000032cef2d0: 0000000032cef328 000000006dd3fcae
0x0000000032cef2e0: 0000000020397fd0 0000000032cef2e8
0x0000000032cef2f0: 000000000703da12 0000000032cef358
0x0000000032cef300: 000000000703e220 00000000023359ce
0x0000000032cef310: 0000000000440001 0000000032cef3c8
0x0000000032cef320: 0000000000000000 0000000002341783
0x0000000032cef330: 0000000002335e63 00000000023359ce
0x0000000032cef340: 0000000000000000 000000006dc45832
0x0000000032cef350: 0000000000000000 0000000000000001
0x0000000032cef360: 0000000000000000 0000000000000000
0x0000000032cef370: 0000000000000000 000000006dc2d0f9
0x0000000032cef380: 0000000000000000 0000000032cef388
0x0000000032cef390: 0000000000000000 0000000032cef410

Instructions: (pc=0x000000006d19d8e1)
0x000000006d19d8d1: 8b 54 24 28 33 c0 48 c7 c1 ff ff ff ff 48 8b fa
0x000000006d19d8e1: 66 f2 af 48 8b 03 48 f7 d1 44 8d 41 ff 48 8b cb
Stack: [0x0000000032bf0000,0x0000000032cf0000], sp=0x0000000032cef2a0, free space=3fc0000000000000000k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [awt.dll+0xfd8e1]
j sun.awt.shell.Win32ShellFolder2.access$800(JJI)Ljava/lang/String;+4
j sun.awt.shell.Win32ShellFolder2$14.call()Ljava/lang/String;+15
j sun.awt.shell.Win32ShellFolder2$14.call()Ljava/lang/Object;+1
j java.util.concurrent.FutureTask$Sync.innerRun()V+30
j java.util.concurrent.FutureTask.run()V+4
j java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Ljava/lang/Runnable;)V+59
j java.util.concurrent.ThreadPoolExecutor$Worker.run()V+28
j sun.awt.shell.Win32ShellFolderManager2$ComInvoker$3.run()V+7
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.awt.shell.Win32ShellFolder2.getDisplayNameOf(JJI)Ljava/lang/String;+0
j sun.awt.shell.Win32ShellFolder2.access$800(JJI)Ljava/lang/String;+4
j sun.awt.shell.Win32ShellFolder2$14.call()Ljava/lang/String;+15
j sun.awt.shell.Win32ShellFolder2$14.call()Ljava/lang/Object;+1
j java.util.concurrent.FutureTask$Sync.innerRun()V+30
j java.util.concurrent.FutureTask.run()V+4
j java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Ljava/lang/Runnable;)V+59
j java.util.concurrent.ThreadPoolExecutor$Worker.run()V+28
j sun.awt.shell.Win32ShellFolderManager2$ComInvoker$3.run()V+7
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub

————— P R O C E S S —————

Java Threads: ( => current thread )
=>0x000000002dd17800 JavaThread ”Swing-Shell” daemon [_thread_in_native, id=9856, stack(0x0000000032bf0000,0x0000000032cf0000)]
0x000000002c756800 JavaThread ”Image Fetcher 0” daemon [_thread_blocked, id=8032, stack(0x0000000032af0000,0x0000000032bf0000)]
0x000000002c768800 JavaThread ”TimerQueue” daemon [_thread_blocked, id=3360, stack(0x00000000329f0000,0x0000000032af0000)]
0x000000002c191800 JavaThread ”AWT-EventQueue-0” [_thread_blocked, id=3868, stack(0x000000002d5b0000,0x000000002d6b0000)]
0x000000002c2a7000 JavaThread ”AWT-Windows” daemon [_thread_in_native, id=13168, stack(0x000000002ce40000,0x000000002cf40000)]
0x000000002c1fe800 JavaThread ”AWT-Shutdown” [_thread_blocked, id=9304, stack(0x000000002cd40000,0x000000002ce40000)]
0x000000002c19f000 JavaThread ”Java2D Disposer” daemon [_thread_blocked, id=6524, stack(0x000000002cc40000,0x000000002cd40000)]
0x000000002b838000 JavaThread ”Low Memory Detector” daemon [_thread_blocked, id=12020, stack(0x000000002bc20000,0x000000002bd20000)]
0x000000002b82d000 JavaThread ”CompilerThread1” daemon [_thread_blocked, id=12016, stack(0x000000002bb20000,0x000000002bc20000)]
0x000000000232c800 JavaThread ”CompilerThread0” daemon [_thread_blocked, id=9984, stack(0x000000002ba20000,0x000000002bb20000)]
0x000000000232b000 JavaThread ”Attach Listener” daemon [_thread_blocked, id=11108, stack(0x000000002b720000,0x000000002b820000)]
0x0000000002328000 JavaThread ”Signal Dispatcher” daemon [_thread_blocked, id=12376, stack(0x000000002b620000,0x000000002b720000)]
0x00000000022ef000 JavaThread ”Finalizer” daemon [_thread_blocked, id=6060, stack(0x000000002b520000,0x000000002b620000)]
0x00000000022eb000 JavaThread ”Reference Handler” daemon [_thread_blocked, id=13832, stack(0x000000002b420000,0x000000002b520000)]
0x0000000002230800 JavaThread ”main” [_thread_blocked, id=8416, stack(0x0000000000050000,0x0000000000150000)]

Other Threads:
0x00000000022e7000 VMThread [stack: 0x000000002b320000,0x000000002b420000] [id=7452]
0x000000002b849800 WatcherThread [stack: 0x000000002bd20000,0x000000002be20000] [id=13468]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
PSYoungGen total 132800K, used 16234K [0x000000001fd50000, 0x0000000029970000, 0x000000002a7f0000)
eden space 124736K, 6% used [0x000000001fd50000,0x000000002054d820,0x0000000027720000)
from space 8064K, 99% used [0x0000000028530000,0x0000000028d0d320,0x0000000028d10000)
to space 14400K, 0% used [0x0000000027720000,0x0000000027720000,0x0000000028530000)
PSOldGen total 87424K, used 13003K [0x000000000a7f0000, 0x000000000fd50000, 0x000000001fd50000)
object space 87424K, 14% used [0x000000000a7f0000,0x000000000b4a2d10,0x000000000fd50000)
PSPermGen total 30464K, used 30376K [0x00000000053f0000, 0x00000000071b0000, 0x000000000a7f0000)
object space 30464K, 99% used [0x00000000053f0000,0x000000000719a0c8,0x00000000071b0000)

Dynamic libraries:
0x0000000140000000 – 0x0000000140085000 C:\Program Files\Ekahau\Ekahau HeatMapper\bin\Ekahau Heatmapper.exe
0x00007ff847690000 – 0x00007ff847886000 C:\WINDOWS\SYSTEM32\ntdll.dll
0x00007ff847430000 – 0x00007ff8474ed000 C:\WINDOWS\System32\KERNEL32.DLL
0x00007ff845320000 – 0x00007ff8455e9000 C:\WINDOWS\System32\KERNELBASE.dll
0x00007ff845ba0000 – 0x00007ff845d40000 C:\WINDOWS\System32\USER32.dll
0x00007ff845090000 – 0x00007ff8450b2000 C:\WINDOWS\System32\win32u.dll
0x00007ff846fc0000 – 0x00007ff846fea000 C:\WINDOWS\System32\GDI32.dll
0x00007ff844f30000 – 0x00007ff845039000 C:\WINDOWS\System32\gdi32full.dll
0x00007ff8455f0000 – 0x00007ff84568d000 C:\WINDOWS\System32\msvcp_win.dll
0x00007ff845220000 – 0x00007ff845320000 C:\WINDOWS\System32\ucrtbase.dll
0x00007ff8474f0000 – 0x00007ff84759c000 C:\WINDOWS\System32\ADVAPI32.dll
0x00007ff845b00000 – 0x00007ff845b9e000 C:\WINDOWS\System32\msvcrt.dll
0x00007ff8456f0000 – 0x00007ff84578c000 C:\WINDOWS\System32\sechost.dll
0x00007ff846450000 – 0x00007ff84657b000 C:\WINDOWS\System32\RPCRT4.dll
0x00007ff8466b0000 – 0x00007ff846df2000 C:\WINDOWS\System32\SHELL32.dll
0x00007ff846410000 – 0x00007ff846440000 C:\WINDOWS\System32\IMM32.DLL
0x000000006d890000 – 0x000000006df35000 C:\Program Files\Ekahau\Ekahau HeatMapper\vendor\jre1.6.0_20\bin\server\jvm.dll
0x00007ff8394a0000 – 0x00007ff8394c7000 C:\WINDOWS\SYSTEM32\WINMM.dll
0x000000006d800000 – 0x000000006d80e000 C:\Program Files\Ekahau\Ekahau HeatMapper\vendor\jre1.6.0_20\bin\verify.dll
0x000000006d450000 – 0x000000006d477000 C:\Program Files\Ekahau\Ekahau HeatMapper\vendor\jre1.6.0_20\bin\java.dll
0x000000006d3b0000 – 0x000000006d3ba000 C:\Program Files\Ekahau\Ekahau HeatMapper\vendor\jre1.6.0_20\bin\hpi.dll
0x00007ff845d40000 – 0x00007ff845d48000 C:\WINDOWS\System32\PSAPI.DLL
0x000000006d850000 – 0x000000006d862000 C:\Program Files\Ekahau\Ekahau HeatMapper\vendor\jre1.6.0_20\bin\zip.dll
0x000000006d0a0000 – 0x000000006d263000 C:\Program Files\Ekahau\Ekahau HeatMapper\vendor\jre1.6.0_20\bin\awt.dll
0x00007ff845790000 – 0x00007ff8458ba000 C:\WINDOWS\System32\ole32.dll
0x00007ff847070000 – 0x00007ff8473c6000 C:\WINDOWS\System32\combase.dll
0x00007ff83f170000 – 0x00007ff83f1fe000 C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
0x00007ff83a9d0000 – 0x00007ff83aa80000 C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.19041.488_none_4238de57f6b64d28\COMCTL32.dll
0x00007ff842720000 – 0x00007ff8427b0000 C:\WINDOWS\SYSTEM32\apphelp.dll
0x00007ff842ba0000 – 0x00007ff842bcf000 C:\WINDOWS\SYSTEM32\DWMAPI.DLL
0x00007ff8427f0000 – 0x00007ff84288e000 C:\WINDOWS\system32\uxtheme.dll
0x00007ff846590000 – 0x00007ff8466a6000 C:\WINDOWS\System32\MSCTF.dll
0x00007ff846ef0000 – 0x00007ff846fbd000 C:\WINDOWS\System32\OLEAUT32.dll
0x00007ff842cb0000 – 0x00007ff842cc2000 C:\WINDOWS\SYSTEM32\kernel.appcore.dll
0x00007ff844e00000 – 0x00007ff844e80000 C:\WINDOWS\System32\bcryptPrimitives.dll
0x00007ff8463b0000 – 0x00007ff846405000 C:\WINDOWS\System32\SHLWAPI.dll
0x00007ff846300000 – 0x00007ff8463ae000 C:\WINDOWS\System32\shcore.dll
0x000000006d340000 – 0x000000006d3ab000 C:\Program Files\Ekahau\Ekahau HeatMapper\vendor\jre1.6.0_20\bin\fontmanager.dll
0x00007ff8446c0000 – 0x00007ff8446d8000 C:\WINDOWS\SYSTEM32\CRYPTSP.dll
0x00007ff843e80000 – 0x00007ff843eb4000 C:\WINDOWS\system32\rsaenh.dll
0x00007ff844dd0000 – 0x00007ff844df7000 C:\WINDOWS\System32\bcrypt.dll
0x00007ff844cc0000 – 0x00007ff844cee000 C:\WINDOWS\SYSTEM32\USERENV.dll
0x00007ff844d00000 – 0x00007ff844d26000 C:\WINDOWS\SYSTEM32\profapi.dll
0x00007ff8446e0000 – 0x00007ff8446ec000 C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
0x000000006d6a0000 – 0x000000006d6b7000 C:\Program Files\Ekahau\Ekahau HeatMapper\vendor\jre1.6.0_20\bin\net.dll
0x00007ff846e60000 – 0x00007ff846ecb000 C:\WINDOWS\System32\WS2_32.dll
0x00007ff8444f0000 – 0x00007ff84455a000 C:\WINDOWS\system32\mswsock.dll
0x00007ff82e140000 – 0x00007ff82e157000 C:\WINDOWS\system32\napinsp.dll
0x00007ff82c720000 – 0x00007ff82c73b000 C:\WINDOWS\system32\pnrpnsp.dll
0x00007ff83dbf0000 – 0x00007ff83dc05000 C:\WINDOWS\system32\wshbth.dll
0x00007ff83ff10000 – 0x00007ff83ff2d000 C:\WINDOWS\system32\NLAapi.dll
0x00007ff8441e0000 – 0x00007ff84421b000 C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
0x00007ff844220000 – 0x00007ff8442eb000 C:\WINDOWS\SYSTEM32\DNSAPI.dll
0x00007ff846580000 – 0x00007ff846588000 C:\WINDOWS\System32\NSI.dll
0x00007ff82bbd0000 – 0x00007ff82bbe2000 C:\WINDOWS\System32\winrnr.dll
0x00007ff83b250000 – 0x00007ff83b25a000 C:\Windows\System32\rasadhlp.dll
0x00007ff83b160000 – 0x00007ff83b1df000 C:\WINDOWS\System32\fwpuclnt.dll
0x0000000180000000 – 0x0000000180037000 C:\Users\Tommy Fritzon\AppData\Local\Temp\jna9001430629113882863.dll
0x000000002d030000 – 0x000000002d07b000 C:\Program Files\Ekahau\Ekahau HeatMapper\bin\EkaWlanCardApi.dll
0x00007ff845e30000 – 0x00007ff846297000 C:\WINDOWS\System32\SETUPAPI.dll
0x00007ff845040000 – 0x00007ff84508e000 C:\WINDOWS\System32\cfgmgr32.dll
0x00007ff83c830000 – 0x00007ff83c83a000 C:\WINDOWS\SYSTEM32\VERSION.dll
0x0000000052620000 – 0x0000000052b04000 C:\WINDOWS\WinSxS\amd64_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.6161_none_044aad0bab1eb146\mfc90.dll
0x0000000054550000 – 0x00000000545f3000 C:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9625_none_08e1c10da83fbc83\MSVCR90.dll
0x0000000054440000 – 0x0000000054513000 C:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9625_none_08e1c10da83fbc83\MSVCP90.dll
0x00007ff82afc0000 – 0x00007ff82afc7000 C:\WINDOWS\SYSTEM32\MSIMG32.dll
0x000000002cc20000 – 0x000000002cc28000 C:\Program Files\Ekahau\Ekahau HeatMapper\bin\EKAHAUDBG32.dll
0x00007ff83f4c0000 – 0x00007ff83f52a000 C:\WINDOWS\SYSTEM32\wlanapi.dll
0x00007ff844b80000 – 0x00007ff844bac000 C:\WINDOWS\System32\DEVOBJ.dll
0x00007ff845690000 – 0x00007ff8456f0000 C:\WINDOWS\System32\WINTRUST.dll
0x00007ff8450c0000 – 0x00007ff84521d000 C:\WINDOWS\System32\CRYPT32.dll
0x00007ff8449c0000 – 0x00007ff8449d2000 C:\WINDOWS\System32\MSASN1.dll
0x000000006d5e0000 – 0x000000006d5ea000 C:\Program Files\Ekahau\Ekahau HeatMapper\vendor\jre1.6.0_20\bin\management.dll
0x000000006d6c0000 – 0x000000006d6cb000 C:\Program Files\Ekahau\Ekahau HeatMapper\vendor\jre1.6.0_20\bin\nio.dll
0x00007ff80c910000 – 0x00007ff80cadf000 C:\WINDOWS\SYSTEM32\d3d9.dll
0x00007ff842eb0000 – 0x00007ff843645000 C:\WINDOWS\SYSTEM32\windows.storage.dll
0x00007ff8447d0000 – 0x00007ff8447fc000 C:\WINDOWS\SYSTEM32\Wldp.dll
0x00007ff82ba80000 – 0x00007ff82bb8e000 C:\WINDOWS\SYSTEM32\aticfx64.dll
0x00007ff83b550000 – 0x00007ff83b55f000 C:\WINDOWS\SYSTEM32\atiu9p64.dll
0x00007ff80c1e0000 – 0x00007ff80c910000 C:\WINDOWS\SYSTEM32\atiumd64.dll
0x0000000052c30000 – 0x000000005304e000 C:\WINDOWS\SYSTEM32\atiumd6a.dll
0x00007ff8475a0000 – 0x00007ff847649000 C:\WINDOWS\System32\clbcatq.dll
0x00007ff840830000 – 0x00007ff840927000 C:\WINDOWS\system32\propsys.dll
0x00007ff833140000 – 0x00007ff833157000 C:\WINDOWS\system32\NetworkExplorer.dll
0x00007ff83cad0000 – 0x00007ff83cd6b000 C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.19041.488_none_ca04af081b815d21\comctl32.dll
0x00007ff82d7f0000 – 0x00007ff82d9a4000 C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
0x00007ff82bbf0000 – 0x00007ff82bc55000 C:\Windows\System32\thumbcache.dll
0x00007ff833190000 – 0x00007ff8331ad000 C:\WINDOWS\SYSTEM32\MPR.dll
0x00007ff83cd70000 – 0x00007ff83cd7b000 C:\WINDOWS\System32\drprov.dll
0x00007ff844720000 – 0x00007ff84477a000 C:\WINDOWS\System32\WINSTA.dll
0x00007ff833170000 – 0x00007ff833188000 C:\WINDOWS\System32\ntlanman.dll
0x00007ff832b70000 – 0x00007ff832b8e000 C:\WINDOWS\System32\davclnt.dll
0x00007ff833160000 – 0x00007ff83316d000 C:\WINDOWS\System32\DAVHLPR.dll
0x00007ff843fb0000 – 0x00007ff843fc7000 C:\WINDOWS\System32\wkscli.dll
0x00007ff838230000 – 0x00007ff838242000 C:\WINDOWS\SYSTEM32\cscapi.dll
0x00007ff8442f0000 – 0x00007ff8442fc000 C:\WINDOWS\System32\netutils.dll
0x00007ff820e60000 – 0x00007ff820f6b000 C:\Program Files\Norton Security with Backup\Engine\22.20.5.39\buShell.dll
0x00007ff8326b0000 – 0x00007ff832856000 C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.19041.685_none_faeca4db76168538\gdiplus.dll
0x00007ff83a270000 – 0x00007ff83a28f000 C:\Program Files\Norton Security with Backup\Engine\22.20.5.39\ccVrTrst.dll
0x00007ff83a3b0000 – 0x00007ff83a456000 C:\Program Files\Norton Security with Backup\Engine\22.20.5.39\MSVCP140.dll
0x00007ff838bb0000 – 0x00007ff838bc6000 C:\Program Files\Norton Security with Backup\Engine\22.20.5.39\VCRUNTIME140.dll
0x00007ff83a2c0000 – 0x00007ff83a3ae000 C:\Program Files\Norton Security with Backup\Engine\22.20.5.39\ccLib.dll
0x00007ff83a240000 – 0x00007ff83a264000 C:\Program Files\Norton Security with Backup\Engine\22.20.5.39\EFACli64.dll
0x00007ff8380e0000 – 0x00007ff838121000 C:\Program Files\Norton Security with Backup\Engine\22.20.5.39\ccIPC.dll
0x00007ff825ca0000 – 0x00007ff825d3c000 C:\Program Files\Norton Security with Backup\Engine\22.20.5.39\buComm.dll
0x00007ff83bbb0000 – 0x00007ff83bc1e000 C:\Program Files\Norton Security with Backup\Engine\22.20.5.39\ccSet.dll
0x00007ff825670000 – 0x00007ff8256c8000 C:\Windows\System32\dlnashext.dll
0x00007ff809db0000 – 0x00007ff809e14000 C:\Windows\System32\PlayToDevice.dll
0x00007ff82aff0000 – 0x00007ff82b010000 C:\Windows\System32\DevDispItemProvider.dll
0x00007ff83f530000 – 0x00007ff83f5b5000 C:\WINDOWS\System32\MMDevApi.dll
0x00007ff8051b0000 – 0x00007ff805253000 C:\WINDOWS\system32\wpdshext.dll
0x00007ff8353a0000 – 0x00007ff835b35000 C:\Windows\System32\OneCoreUAPCommonProxyStub.dll
0x00007ff8111f0000 – 0x00007ff811291000 C:\Windows\System32\PortableDeviceApi.dll
0x00007ff8115e0000 – 0x00007ff811611000 C:\Windows\System32\PortableDeviceTypes.dll
0x00007ff8226c0000 – 0x00007ff8226f7000 C:\Windows\System32\EhStorShell.dll
0x00007ff82f4f0000 – 0x00007ff82f516000 C:\Windows\System32\EhStorAPI.dll
0x00007ff840680000 – 0x00007ff840694000 C:\Windows\System32\WTSAPI32.dll
0x00007ff83cea0000 – 0x00007ff83cead000 C:\WINDOWS\SYSTEM32\LINKINFO.dll
0x00007ff835f00000 – 0x00007ff8360ed000 C:\WINDOWS\SYSTEM32\urlmon.dll
0x00007ff83c080000 – 0x00007ff83c330000 C:\WINDOWS\SYSTEM32\iertutil.dll
0x00007ff843b70000 – 0x00007ff843b7c000 C:\WINDOWS\SYSTEM32\Secur32.dll
0x00007ff844c80000 – 0x00007ff844cbc000 C:\WINDOWS\SYSTEM32\SSPICLI.DLL
0x00007ff838bd0000 – 0x00007ff838be9000 C:\WINDOWS\SYSTEM32\samcli.dll
0x00007ff8382d0000 – 0x00007ff8382f5000 C:\WINDOWS\SYSTEM32\SAMLIB.dll
0x00007ff833590000 – 0x00007ff8335f2000 C:\Windows\System32\Windows.FileExplorer.Common.dll
0x00007ff83e920000 – 0x00007ff83ea66000 C:\Windows\System32\Windows.StateRepositoryPS.dll
0x00007ff840bc0000 – 0x00007ff840bf6000 C:\WINDOWS\SYSTEM32\XmlLite.dll
0x00007ff8256d0000 – 0x00007ff825756000 C:\Program Files (x86)\Dropbox\Client\DropboxExt64.46.0.dll

VM Arguments:
jvm_args: -Dprocess.id=3216 -Duser.language=en -Dsimple.accesspoint.double.buffering=true -Xmx512m -Xms128m -Xss1024k -DJAVA_HOME=C:\Program Files\Ekahau\Ekahau HeatMapper\vendor\jre1.6.0_20 -Djava.library.path=C:\Program Files\Ekahau\Ekahau HeatMapper\bin -Dlog.dir=C:\Program Files\Ekahau\Ekahau HeatMapper\log\ -Dlog4j.configuration=file:C:\Program Files\Ekahau\Ekahau HeatMapper\bin\log4j.properties -Dcom.ekahau.conf.dir=C:\Program Files\Ekahau\Ekahau HeatMapper\conf -DAPPLICATION_HOME=C:\Program Files\Ekahau\Ekahau HeatMapper -Duser.home=C:\Users\Tommy Fritzon
java_command: <unknown>
Launcher Type: generic

Environment Variables:
PATH=C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;c:\Program Files (x86)\Common Files\Roxio Shared\10.0\DLLShared\;C:\Program Files\ActivIdentity\ActivClient\;C:\Program Files (x86)\ActivIdentity\ActivClient\;c:\Program Files\Hewlett-Packard\Drive Encryption\;C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files\WIDCOMM\Bluetooth Software\;C:\Program Files\WIDCOMM\Bluetooth Software\syswow64;;C:\Program Files\Broadcom\Broadcom 802.11\Driver;C:\Program Files (x86)\Windows Live\Shared;C:\Program Files (x86)\Common Files\Ulead Systems\MPEG;C:\WINDOWS\System32\OpenSSH\;C:\Users\Tommy Fritzon\AppData\Local\Microsoft\WindowsApps
USERNAME=Tommy Fritzon
OS=Windows_NT
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 37 Stepping 5, GenuineIntel

————— S Y S T E M —————

OS: Windows NT 6.2 Build 9200

CPU:total 4 (8 cores per cpu, 2 threads per core) family 6 model 37 stepping 5, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1, sse4.2, popcnt, ht

Memory: 4k page, physical 4046260k(595048k free), swap 8109492k(3714396k free)

vm_info: Java HotSpot(TM) 64-Bit Server VM (16.3-b01) for windows-amd64 JRE (1.6.0_20-b02), built on Apr 12 2010 13:44:19 by ”java_re” with MS VC++ 8.0 (VS2005)

time: Wed Dec 16 13:45:36 2020
elapsed time: 5 seconds

 

Bara för att ha frågan ställd – du har trådlöst nätverk på bägge datorerna?

Jo då jag har trådlöst nätverk på båda datorerna har testat att avinstallera med Revo Uninstaller men inget hjälper…

 

Vad händer om du vid installationen högerklickar på programfilen och väljer Kör som administratör när du startar installationen?

Det fungerar precis lika dåligt…

Om man använder standardinstallationen (dvs inte ändrar något under installationen) ska programfilen ligga på platsen C:\Program Files\Ekahau\Ekahau HeatMapper\bin. Finns programfilen där, eller finns ens de mapparna?